Our NJ monitoring program (RAMP) has a history of utilizing RN Case Managers (CM) in the dual roles of CM and Peer Group Facilitators. Our CM's do not accept participants that are part of their case-loads as members of their peer groups in order to avoid claims of favoritism etc.… The origin and main rationale of this practice began years ago as a response to dwindling numbers of available facilitators. Currently and historically, there have not been any citable problems with this practice.
We are moving ahead with our program agenda by partnering with a third-party administrator which will now install a more academic and structured format for our peer groups, we are excited and proud of this evolvement of process especially as it may pertain to measurable outcomes. As a result, RAMP is rethinking the dual role function and needs outside opinions and viewpoints.
I would appreciate any feedback about your facilitator processes and groups. Please consider looking at the questions below and provide comments and suggestions accordingly. Or, please contact me directly as needed.
- 1. Does your program utilize CM’s in a Peer facilitator role? If so, what policies might you have in place to guard the program from possible legal consequence?
- 2. Have you considered a dual CM Peer facilitator role? If so, can you provide insight to why you have chosen to either approve or disapprove a dual role?
- 3. Are you considering a dual role now or, have you previously used a dual role?
- 4. What concerns do you have about utilizing CM’s as Peer Facilitators simultaneously?
Thank you for your attention to this post.
If you would like to discuss in more detail, please do hesitate to contact me directly.
609-883-5335 x 152